Privacy Policy

Welcome to Deaf eLimu Plus!

Your privacy is important to us. This Privacy Policy explains how Deaf eLimu Plus ("we," "us," or "our") collects, uses, discloses, and protects your information when you use our website (https://www.deafelimuplus.co.ke) and any of our associated applications ("Apps").

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Name
• Email address
• Social media profiles
• Date of birth
• Phone number
• Address (home or work)
• Payment information
• User preferences and settings

1.2 Device Information

We collect information about the device you use to access our website and apps, such as:

• Device type and model
• Operating system and version
• Unique device identifiers
• Browser type and version
• Geo-location data (with your consent)

1.3 Usage Data

We may automatically collect data on how you interact with our website and apps, including:

• Pages you visit
• Time and date of visits
• Time spent on pages
• Interaction patterns

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our website and apps.
• Improve user experience by personalizing content.
• Communicate with you, including customer support.
• Process transactions and manage payments.
• Analyze website and app performance.
• Send marketing communications (with your consent).
• Ensure compliance with our legal obligations.

3. Legal Bases for Processing

We only process your personal information when we have a legal basis to do so, such as:

• Consent: You have given us clear permission.
• Contract: We need it to provide services you requested.
• Legal obligation: We are legally required to collect certain information.
• Legitimate interests: For our business needs, balanced with your rights.

4. Sharing Your Information

We may share your information with:

• Our employees and contractors.
• Third-party service providers (e.g., analytics, hosting).
• Regulatory authorities, if required by law.

5. International Data Transfers

Your information may be stored and processed outside your country of residence. We take appropriate measures to ensure data protection when transferred internationally.

6. Security of Your Information

We use commercially reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is completely secure.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Delete your personal information.
• Withdraw consent (where applicable).
• Object to processing for marketing purposes.

8. Cookies

We use cookies and similar technologies to enhance your experience. Please see our Cookie Policy for more details.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: contact@deafelimuplus.co.ke

Effective Date: 7 May 2025